Operations Coordinator

The Roger Baldwin Foundation of the ACLU of Illinois (ACLU-IL) seeks a highly organized and detail-oriented Operations Coordinator to keep our office running smoothly and efficiently. Reporting to the Associate Director, this position will provide support with various main office functions, including but not limited to conducting receptionist/front desk administration. With duties closely associated to the office space, the Operations Coordinator will work in-person at the office five days a week, Monday-Friday.

This is a full time non-exempt union position that is part of a bargaining unit represented by the National Organization of Legal Services Workers/United Auto Workers Local 2320.

JOB RESPONSIBILITIES

Front Desk/Reception/Meeting Setup:

Register and serve as the primary receptionist for visitors to the organization
Answer main company phone lines and distribute calls to appropriate recipients, and manage the office's internal telephone system
Maintain communication with building and security staff; place work orders for office maintenance, and manage the security card access system for staff members
Provide support for meetings and ACLU events, including room setup and coordination of video/phone conference technology

Office Support:

Monitor, distribute, and follow up on incoming general email and telephone inquiries
Sort and distribute incoming mail, process outgoing mail, and maintain postage
Maintain a high standard of organization and neatness in all common office spaces, including supply/copy room, conference rooms, kitchen, restrooms, and corridors
Provide overall administrative support to the office as needed
Schedule and provide support with internal staff meetings
Assist in overseeing the volunteer-staffed legal intake department, which receives requests for legal aid by phone, email, and regular mail
Maintain stock of the office, kitchen, and printing supplies; make special orders; and assist staff members with accessing stock and supplies
Train and manage short- and long-term administrative interns to assist with administrative duties as-needed
Special projects as assigned

QUALIFICATIONS

The successful candidate will have:

Prior administrative support experience (minimum 1 year of equivalent experience)
Organizational and time management skills to complete a high volume of varied responsibilities with excellent attention to detail and the belief that no task is too big or too small
Customer service mindset with regards to fellow staff members
Positive and flexible approach: strikes a positive tone and pushes work forward through obstacles
Self-starter with ability to follow directions, and also exercise sound independent judgment
Ability to work independently and on a team
Commitment to working collaboratively and respectfully toward resolving obstacles and conflicts
Strong written, verbal, and in-person communication skills
Experience using office software (e.g., Windows and the Microsoft Office suite) and hardware (e.g., conference phones, printers, copiers, scanners, postage and fax machines)
A strong commitment to civil liberties and civil rights
Ongoing commitment to diversity, equity, and inclusion, using an approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability, socio-economic circumstance, and other factors

SALARY AND BENEFITS

The annual salary for this position is in the range of $40,000 to $45,000. We offer an excellent benefits package, which includes four weeks paid vacation (pro-rated the first year); 100% employer-paid medical, vision, and dental insurance for staff and eligible dependents; a 403(b) retirement benefits plan with employer match; life insurance; and long-term disability insurance.

ACLU JOB APPLICATION STATEMENT

The ACLU of Illinois is an equal opportunity employer. We value a diverse workforce and encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, criminal record, or veteran status.

DEADLINE

We are seeking to fill this position ASAP, and all applications will be accepted starting May 20, 2022 until the position is filled.

HOW TO APPLY

Please fill out the fields below. Then, email your resume and cover letter describing your interest in this position and the ways in which you satisfy the qualifications specified to jobs@aclu-il.org and use the subject line: “Operations Coordinator.” Please do not call or make outreach via social media platforms.

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you need assistance applying online, please email jobs@aclu-il.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Referral Source

Please share how you heard about the job: through a website, from a friend, etc. This information will be kept confidential and shared only with our Human Resources department for tracking purposes.

Demographic questions (optional)

At the ACLU of Illinois, we’re committed to making our organization one where people from all backgrounds – including people with marginalized identities – thrive. We are an equal opportunity employer, working to incorporate equity and inclusion into all aspects of our work, and we welcome all individuals, including individuals with historically marginalized identities, to apply for open positions. The following questions about your identity are completely optional, and anonymous: we do not ask for your name, email address, or other personally identifying information on this form. (See our privacy statement at the bottom of the page for more information.) The answers we receive will be used to confirm that our recruiting and outreach practices are effective at attracting a diverse pool of candidates in the initial stages of the hiring process.

Race and/or Ethnicity (optional)

If you chose ‘A race or ethnicity not listed,’ or “Two or more races/ethnicities” please let us know how you self-identify:

Do you identify as LGBTQ? (optional)

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Voluntary self-identification of disability

For the purposes of this form, a disability is defined as “a physical or mental impairment or medical condition that substantially limits a major life activity.”

Disabilities include, but are not limited to: blindness, deafness, cancer, diabetes, epilepsy, autism, cerebral palsy, HIV/AIDS, schizophrenia, muscular dystrophy, bipolar disorder, major depression, multiple sclerosis (MS), missing limbs or partially missing limbs, post-traumatic stress disorder (PTSD), obsessive-compulsive disorder, impairments requiring the use of a wheelchair, and intellectual disability.

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Significant Disability Status

Disability diversity in the workplace includes people with significant disabilities. A “significant disability,” for the purpose of this survey, is one that is associated with particularly low employment rates. The federal government has recognized that individuals with certain disabilities face barriers to employment above and beyond the barriers faced by people with the broader range of disabilities. (For more information, see Questions and Answers: The EEOC's Final Rule on Affirmative Action for People with Disabilities in Federal Employment at https://www.eeoc.gov/laws/regulations/qanda-ada-disabilities-final-rule.cfm)

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